Terms and conditions

  • 1. Changes
    1.1. Defective goods. In the event that the goods arrives defective or with any incident due to transport, the customer must contact the people in charge of DIESEL PARTS SA to solve the problem within 48 hours of receiving the merchandise. After this time DIESEL PARTS SA will not be responsible for it. If it is concluded that the material must be replaced, the customer must send the goods to DIESEL PARTS SA' expense. Defective products will be sent to the manufacturer and once repaired or replaced, DIESEL PARTS SA will send them back to the customer freight prepaid.
    1.2. Changes. If the change is due to an error on the part of the client (he makes a mistake when placing the order), he will bear the shipping costs. If the error was due to DIESEL PARTS SA, the customer would receive the requested goods at no additional cost. To accept a return, the product and the packaging must be in perfect condition and with all the original content.
  • 2. Returns
    If the customer considers that the product is not what he expected, the amount of the product minus the shipping costs will be refunded. To do this, you must contact us within 5 days of receiving the shipment.
  • 3. Conflict resolution
    For the resolution of possible conflicts that may arise as a result of economic activity, DIESEL PARTS SA submit to the jurisdiction of the Courts of Valencia.
  • 4. Intellectual Property
    The entirety of this website and its component parts are protected by Spanish and international laws on Intellectual and Industrial property. The intellectual property rights over the contents of this website belong to DIESEL PARTS SA or its suppliers and are protected by national and international standards of intellectual and industrial property. The user who accesses this website may not copy, modify, distribute, transmit, reproduce, publish, transfer, sell the aforementioned elements or create new products or services derived from the information obtained without expressly citing its origin. Viewing and uploading is only authorized for the personal and non-commercial use of the user, without being able to extend it to third parties or entities. The alteration of the content or structure of this website by the user without the express written permission of DIESEL PARTS SA is expressly prohibited.
  • 5. Links Policy
    This website may contain links to other websites that are included for reference purposes only. The links are for the sole purpose of facilitating access to other content and/or services that may be of interest to you, and are not managed or controlled by DIESEL PARTS SA. DIESEL PARTS SA does not assume any type of direct or indirect responsibility in relation to the legality, veracity, quality or reliability of the contents and/or services that are not directly managed by DIESEL PARTS SA even though they may be accessible through its website.